There are two ways to report kindle problems to amazon: first you can go to kindle customer service (i think it's in the "manage your kindle" page on amazon.com), fill out some details and then you have the option to email or call. Second, you can email email@example.com. I can't remember if i tried the first option, but emailing kindle-feedback worked. They asked me if i wanted a refund, and i actually said no and that i wanted to know if it was an issue with my kindle or the ebook. Then i received another email saying that they will refund me and let me know when the issues with the ebook are fixed. Next time i connected my kindle to the internet, the book was gone. Anyways, Amazon was prompt but i still don't know what was wrong with the book. Good luck!
this post came from a Kindle help page
Last edited by Spideyman; May 28th, 2013 at 04:10 PM. Reason: added info
I tweeted Joe Hill about it. I'll let you know if he responds.
I missed again sounds like. Cue the air drums. Would hate to lose my highlights...road signs on the way back. fljoe0's idea works. Working in Houghton tomorrow though so I can go over to Book World, see if it is on the shelf, check it out there.