Has anyone here had the infamous three year contract - oh wait - what a silly question - of course we have (many people at least). My husband, son and I went to our local phone company - MTS and on February 1st went for the Samsung Galaxy S3 - oooooooh and maybe even ahhhh! Well that is what we thought at first. I couldn't even figure out how to use the thing but that is not what this 'rant' is about. Andy got up to Baker Lake Nunavut (in the middle of nowhere) and discovered that because it is a Smart Phone (ha!) and on the 4G network it does not work. He is supposed to mail it back home to Manitoba and they will exchange it for an older model Blackberry on the old network. Fine - we can do this. Now I found out after going there tonight that their policy is you must return the phone within 14 days! Do you know how long it takes to get mail in and out of there? Everything is flown in because they are so isolated. Google Baker Lake and it comes up as a little dot with nothing around it. It is technically the center of Canada (so their sign says). I think I will have to speak to their manager (MTS that is, not Baker Lake ). He or she was unavailable tonight because they are opening up two more stores hmmmmm. I got verbal confirmation from the assistant mgr on February 4th that we could exchange it but now his wife has had a baby and he is off until the end of the month. Okay - enough already. I feel a bit better now that I have vented! Thanks for listening (or reading if you got all the way to the end!) Go ahead - post some gems about your cell phone provider. They say misery loves company